The product delivery is made anywhere in Romania by Fan Courier quick courier company in maximum 48 hours from the validation date of the order, except Saturdays and Sundays. S.C. ILEX TRADING S.R.L. reserves the right to perform the confirmation of the orders before honoring them by contacting the clients. Product delivery is made in maximum 48 hours. The orders placed on the online store platform are registered non-stop, confirmation and delivery may be performed in the following 48 hours, except Saturdays and Sundays. Orders are processed daily, from Monday to Friday, between 10 and 17. Deliveries are not performed on Saturday and Sunday.

The delivery costs are the following:

FREE for orders whose value exceeds 500 RON
25 RON for orders under 500 RON (price valid with delivery by Fan Courier)
If the delivery is not performed due to the refusal for any reason by the client, after the previous information of the client by telephone, the client will be introduced in the data base of S.C. ILEX TRADING S.R.L. www.ilexgold.com. www.ilexgold.com

For orders outside the country, products will be placed by DHL, in the following countries..
For DHL Express ESS Worldwide – the delivery cost is 27 euro. The transit time 1-2 days. (Time calculated at the delivery of the package).

The product receipt represents the confirmation of the client whereby the products arrived in condition. The invoice represents the sale/purchase contract according to the Romanian law in effect. The sale/purchase contract is considered concluded between the Seller and the Buyer when the order is fully paid and received by the Buyer. The client will express his/her explicit approval when signing the Dispatch Note or the AWB regarding the fact that he/she has received the product (products) which is (are) according to the order and his/her requirements. S.C. ILEX TRADING S.R.L. reserves the right to delay or cancel deliveries for products ordered if they cannot be honored due to reasons not caused by S.C. ILEX TRADING S.R.L. which include: fires, explosions, floods, diseases, earthquakes, strikes, government actions, wars, acts of terrorism, protests, riots, civil agitations or other force majeure events according to the Romanian law in effect. The maximum value of the damage paid by S.C. ILEX TRADING S.R.L. with regard to any client in case of lack or delivery or inappropriate delivery is the value of the sum collected by S.C. ILEX TRADING S.R.L. from the client.